Developed by Hospitality and Leisure Manower (HaLM) with help and support from the Academy of Food and Wine Service and the British Hospitality Association. This booklet provides tips for succes and exercises that can be implemented by teams to improve business performance.

Areas covered by the document include:

• Personal Skills
• Achieving Customer Satisfaction
• People Organisation
• Improving 'The Way We Do Things'
• Keeping Going

Team Tips also provides useful tips on Marketing, Upselling, Wastage, Reccling, Rostering, and implementing new technology.